Frequently Asked Questions
Everything you need to know about your ChloBo purchase.
What materials are used in ChloBo jewelry?
ChloBo jewelry is handcrafted using high-quality 925 sterling silver, 18ct gold plating, and rose gold plating, often featuring genuine semi-precious stones.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 working days, while our Express Delivery option ensures your jewelry arrives within 1-2 working days.
What is your return policy?
We offer a 14-day return policy for a full refund or exchange, provided the items are unworn and in their original packaging. Please note that earrings are non-returnable for hygiene reasons.
Does my jewelry come with a warranty?
Yes, all ChloBo pieces come with a 12-month warranty from the date of purchase, covering any manufacturing faults.
Can I stack ChloBo bracelets?
Absolutely! ChloBo is designed with the 'stacking' philosophy in mind. Our bracelets and rings are created to be layered so you can build a look that carries your own unique meaning.
How should I care for my jewelry?
To maintain the shine, we recommend avoiding contact with perfumes, lotions, and water. Clean your pieces gently with a soft polishing cloth after wear.